A range of tools all aimed at super staffing.
At Cova when we think of generative AI in insurance, we don't think of AI replacing humans, we think of giving people, teams, and companies extra abilities.
Assistants that serve your team 24/7.
The easiest way to get started with Cova is using Cova Assistants. These are pre-trained, insurance specific bots that know a lot about broking, compliance, markets, appetites and more. The assistants live within The Cova Portal.
A full suite of assistants
Cova assistants include a Broker's Assistant, and a range of others purpose built to help improve the day-to-day broker's experience. For a full demonstration schedule a time with our team to learn more.
Fully customisable
In addition to the assistants already built, we work with insurers to further customise tools, and add new ones to deliver through the same user friendly portal, helping you deliver your AI strategy.
Beyond the assistants.
The assistants deliver practical support, and super staffing capabilities to your team or brokers but they're just the start. Explore further below.
Tools designed for workflow management and success.
Cova portal: an easy way to deliver purpose trained bots to large teams of brokers. Preview here (setup needed).
Underwriter portal: designed to help accelerate how quickly you can review submissions as a team. Coming soon.
Cova Compare: AI policy analysis. Analyse policy documents, answer clients questions and much more using AI. Access here.
Compliance frameworks designed for AR networks.
If you have Authorised Representatives, and they're using AI to serve customers, how do you audit and monitor what they're saying?
The Cova Observability Platform provides quality control, insight, and guard rails that allow you to know how AI is serving your ARs.
The Cova API if you want to go a step further you can even lock down use of AI within your AR network to a set of API keys you control.
Applications that respect your and your clients data.
Cova platforms are designed with data security in mind. We don't train models from your data unless with express permission.
Secure clouds or on prem cova software and platforms can run securely in the cloud or if you'd prefer a deeper level of security can be configured to run locally.
Role based permissions provide different levels of access to principals, vs staff, internal vs AR's, or however you'd like. Cova allows you to configure the right tools for the right audience.
Take what's off the shelf and customise further.
Flexible architecture: No two brokers, underwriters, networks or insurers have an identical need for services or applications, our approach is to help stand up initial deployments that you can further customise.
White label applications, from our customer portal, to underwriting portal, and network portal, we can work with you to customise to your look and feel.
Internal knowledge base creation, undoubtedly you have knowledge assets within the organisation but sometimes recognising these, tidying them up, and making them usable is the unlock. Cova specialise in putting this to work.
Insurance changes, the data must respond.
Cova is not just a software business, but an insurance data company too. The quality of our assistants depends heavily on having reliable, in-date, accurate information. It'll never be perfect to the minute, but our priority is continuous, daily, and highly automated research that leads to the latest data.
Latest appetite, news and people data.
Real-time updates on major industry changes.
Continuous retraining, improvement, refinements.
Getting Started
To get started schedule a demonstration with our team or access our policy analyser tool.